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Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.
Club Wyndham Sundance Resort Karuizawa
Mandatory Sundance Resort Club Surcharge (can be paid by cash or credit card):
**IMPORTANT ** Japan has unique cultural differences that may impact your stay. First time in Japan? Read our Ten Tips here
**MAINTENANCE: The Resort will be undergoing maintenance between the dates of 4-6 April 2023, during these periods the resort will be closed and no reservations will be accepted.**
**INTERNATIONAL TRAVEL: When travelling internationally you will require a valid passport with a minimum of six (6) months validity based on your return date to Australia or New Zealand. Wyndham do not issue visas or documentation for re-entry into Australia. It is your responsibility to check that you have current and correct documentation for departing Australia, entry into any countries visited, ports of call or re-entry into Australia. General visa advice can be obtained from www.visalink.com.au. Please ensure you visit this website regarding required visas. **
**JAPAN ON REQUEST ROOMS: All confirmed bookings for “Request Only Rooms” will not appear on the online account history. Please contact Owner Services if booking needs to be cancelled or amended.**
Resort Information
General
To make the most of the surrounding area, a car with an English speaking GPS is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.
Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable.
Accessibility: We strive to have a website that is accessible to individuals with disabilities. If you encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.
Guest Bookings: Please keep in mind that as the owner you are responsible for your guest’s complying with club guidelines and regulations, your guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from guest’s usage at the resort.
Does your reservation include an apartment move during your stay? The following guidelines apply:
2022
Club Wyndham South Pacific acknowledges the traditional custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to them, their culture and to the Elders past, present and emerging.
Want to learn more about creating a Customised vacation plan? Request to speak with a Holiday Specialist by filling out the form below.
Escape Form Here
Our Owner Services hours of operation have temporarily changed, as a result of staff absences due to isolation requirements of COVID-19. We will now close at 6pm Australian Eastern Standard Time so we can provide more support during the busier hours of the day.
If you have exhausted your annual Club housekeeping entitlement, you can proceed with your online reservation by selecting the ‘borrow housekeeping’ box prior to proceeding with your reservation.
If your reservation meets the minimum night requirements, a housekeeping token will be returned to your account the next business day. Alternatively you can call Owner Services to make the eligible booking using complimentary housekeeping.
Please note that Privileges complimentary housekeeping will only be awarded for an eligible stay once you have exhausted your annual Club housekeeping entitlement.
For more information please visit
https://clubwyndhamsp.com/activitieshub/changes-to-developer-benefits/