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Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments. We strive to have a website that is accessible to individuals with disabilities. If you encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensure that you have all the necessary information before booking your holiday.
Guest Bookings: Please keep in mind that as the Owner you are responsible for your guest’s complying with Club guidelines and regulations, your guest’s behaviour whilst staying at the resort, and any outstanding incidental charges resulting from guest’s usage at the resort.
Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a credit card service fee of 3% in addition to the total amount payable.
Pets: Pets are not permitted at Club Wyndham Denarau Island. Exceptions apply in the case of hearing, mobility and/or vision impaired guests, please advise at time of booking if this applies.
**INTERNATIONAL TRAVEL:
Effective the 5th of May 2022, fully vaccinated visitors will no longer be required to book a minimum 3-night stay at a Care Fiji Commitment (CFC) Certified hotel or present a negative COVID test prior to entry into Fiji. Instead, travelers will only require a pre-paid Rapid Antigen Test (RAT) to be administered within 72 hours of arrival into Fiji and proof of vaccination.
All travelers into Fiji must pre-book and pre-pay for a Rapid Antigen Test (RAT) via the government’s portal https://www.entrytestfiji.com/ Travelers will not be able to board a flight to Fiji without providing proof of this pre-paid RAT of FJ$38 on the above-mentioned booking platform. We have professional testing facilities at the resort provided by Budget Pharmacy and you can select CLUB WYNDHAM on the portal. Please note that it is the travelers responsibility to book and schedule their RAT within 72 hours after landing into Fiji. Any amendments, cancellations or changes need to go through the Entry Test Portal and not via the resort.
Please refer to https://www.fiji.travel/covid-19/travelling-to-fiji and https://www.mcttt.gov.fj/international-travel/ for information on approved vaccines, exemptions and further requirements for entering Fiji which also currently include mandatory COVID testing.
**ALERT The Fijian Government has announced travelers must have medical travel insurance, with international coverage that covers COVID-19 before travelling. If you or a family member tests positive for COVID-19 during your stay, appropriate insurance will be needed to cover costs related to possible room relocation and booking extensions, rebooking airline tickets and any associated sanitization and/or medical costs.
**ALERT The resort lobby will be receiving new furniture in the month of April. There may be slight interruptions while this furniture is installed, we apologise for any inconveniences caused.
**ALERT The Beach Shack Bar and Grill will be undergoing an extension to ensure compliance with COVID safe distancing measures. These works have commenced this is a phased project and operating hours of this outlet may fluctuate. Please refer direct to the resort for opening hours of our food and beverage outlets.
**A credit card service fee of 3.0% is applicable, in addition to the total amount payable. Please note International Travel Money Cards may not be compatible in Fiji. An ATM is available for cash withdrawals from these cards which also incurs a fee of FJD$15 (approx. as at 3 November 2017). EFTPOS facilities are compatible with both Fijian/Overseas cards.**
**All chip enabled cards can be processed with a Tap N Go facility minimizing the handling of the cards, please check with reception.**
**Effective from 1st April 2022, the Fijian Government has removed the Environmental Levies (EL) of 5% on the tourism industry which applies to resort stays at Club Wyndham Denarau Island.**
**If you have any concerns about Dengue Fever in Fiji, please visit the below listed websites. Denarau Island has a fogging program in place to keep the mosquito population down. Yet extra precautions should be taken if travelling outside of Denarau Island.**
Does your reservation include an apartment move during your stay? The following guidelines apply:
Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to your check in to confirm your request.
Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings are paid directly to Owner Services and will incur a credit card service fee of 1.5%, in addition to the amount payable.
Enjoy these mouthwatering foods this April!
Club Wyndham South Pacific acknowledges the traditional custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to them, their culture and to the Elders past, present and emerging.
Want to learn more about creating a Customised vacation plan? Request to speak with a Holiday Specialist by filling out the form below.
Escape Form Here
Our Owner Services hours of operation have temporarily changed, as a result of staff absences due to isolation requirements of COVID-19. We will now close at 6pm Australian Eastern Standard Time so we can provide more support during the busier hours of the day.
If you have exhausted your annual Club housekeeping entitlement, you can proceed with your online reservation by selecting the ‘borrow housekeeping’ box prior to proceeding with your reservation.
If your reservation meets the minimum night requirements, a housekeeping token will be returned to your account the next business day. Alternatively you can call Owner Services to make the eligible booking using complimentary housekeeping.
Please note that Privileges complimentary housekeeping will only be awarded for an eligible stay once you have exhausted your annual Club housekeeping entitlement.
For more information please visit
https://clubwyndhamsp.com/activitieshub/changes-to-developer-benefits/