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Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.
We strive to have a website that is accessible to individuals with disabilities. If you encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.
IMPORTANT NOTE: From 10th September to 15th 2024 our property will be undergoing a refresh of the rooms. During this period there will be increased trade persons presence and there may be some minor noise disturbance during these works, we apologise for any inconvenience caused but are excited to showcase these improvements once completed
NZ COVID INFORMATION: Please visit: https://covid19.govt.nz/alert-levels-and-updates/current-alert-level/ to familiarise yourself with the NZ health recommendations prior to commencing your travel. This includes important information regarding vaccination requirements per the government’s roadmap to reopening.
CRITICAL INFORMATION – MUST READ: Effective from Monday 12th July 2021, all owners/guests checking into CWSP Properties MUST present photo ID in the form of a passport or driver’s license upon check-in. The ID must match the reservation in the Hotel’s PMS (Property Management System) and credit card provided. Guest name MUST be added to the reservation at time of booking, or prior to check-in. Only the Owner Services Team can add or amend a guest name. If owners call a resort to ask for a change to guest name, they will be redirected to Owner Services.
Check out the changes we have made at your resort here
**For important information before you travel overseas, we recommend you visit the smarttraveller.gov.au website **
**INTERNATIONAL TRAVEL: When travelling internationally you will require a valid passport with a minimum of six (6) months validity based on your return date to Australia or New Zealand. Wyndham do not issue visas or documentation for re-entry into Australia or New Zealand. It is your responsibility to check that you have current and correct documentation for departing Australia or New Zealand, entry into any countries visited, ports of call or re-entry into Australia or New Zealand. General visa advice can be obtained from www.visalink.com.au or www.newzealand.com/sg/visas-and-immigration/ Please ensure you visit the appropriate website regarding required visas.**
Our pool is now open all year around along with the gym sauna, BBQ areas and hot tub.
**Wanaka is approximately 5-1/2 – 6 hours’ drive from Christchurch.**
Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behavior whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.
Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.
Chrome Cast – Stream your favourite subscription content eg. Netflix, Disney+, Amazon Prime, Stand etc.
Pets: Dogs under the size of 12kg are allowed at Club Wyndham Wanaka. For more information please see the link here. Other pets are not allowed at any Club Wyndham, Ramada by Wyndham or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.
Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more.
Grocery Service: available at selected resorts, click here to find out more.
Skiing Information: Please note that in order to go Skiing at one of the ski-lift resorts such as Cardrona, Alpine Resort or Treble Cone a Pre-purchased Ski pass may be required. We recommend that you visit the website for more information depending on the Ski resort you are travelling to. https://www.skiresort.info/ski-resorts/new-zealand/sorted/number-lifts/.
Free Activities to Owners:
General:
Does your reservation include an apartment move during your stay? The following guidelines apply:
To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.
Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to your check in to confirm your request.
Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable.
Club Wyndham South Pacific acknowledges the traditional custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to them, their culture and to the Elders past, present and emerging.
Want to learn more about creating a Customised vacation plan? Request to speak with a Holiday Specialist by filling out the form below.
Escape Form Here
Our Owner Services hours of operation have temporarily changed, as a result of staff absences due to isolation requirements of COVID-19. We will now close at 6pm Australian Eastern Standard Time so we can provide more support during the busier hours of the day.
If you have exhausted your annual Club housekeeping entitlement, you can proceed with your online reservation by selecting the ‘borrow housekeeping’ box prior to proceeding with your reservation.
If your reservation meets the minimum night requirements, a housekeeping token will be returned to your account the next business day. Alternatively you can call Owner Services to make the eligible booking using complimentary housekeeping.
Please note that Privileges complimentary housekeeping will only be awarded for an eligible stay once you have exhausted your annual Club housekeeping entitlement.
For more information please visit
https://clubwyndhamsp.com/activitieshub/changes-to-developer-benefits/