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Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.
We strive to have a website that is accessible to individuals with disabilities. If you encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.
LIFT REPLACEMENT– From April 01 2023- December 04 2023 an exciting upgrade will be completed on the lifts at the resort. During this period there will be only 1 lift operational at a time, which may cause delays.
**CAR PARKING: There is limited secure valet parking available at this property at a cost of $40.00 (AUD) per night and is suitable for smaller vehicles only. Parking cannot be reserved in advance and is based on a first in first served basis. The basement car park has a height restriction of 2.1 metres so may not be suitable for larger vehicles. Platinum/100 Club Owners are eligible for 1 complimentary car space per ownership.
There is additional offsite parking available at a SECURE managed carpark nearby, maximum car height is 1.9 metres. Please note that the staff at Club Wyndham Sydney Suites can assist you in getting a reduced daily rate of $30 at the SECURE carpark, however this is only able to be applied for one exit per day. Should you require carparking that allows you multiple entries and exits daily, you will be required to pay directly to SECURE carparking.
** 2 BEDROOM PRESIDENTIAL APARTMENTS: Effective from 23rd March 2020 we have reduced the maximum occupancy in the 2 Bedroom Presidential apartments from 6 to 4, due to the compact size of the apartments. All existing bookings for occupancy of 6 people will be honored by the use of rollaway beds, facilitated by the resort.
***PRESIDENTIAL SUITES CAR PARK: All owners who have booked a Presidential apartment are eligible for free parking (1 per booking).
Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.
Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.
Smoking policy: This is a smoke-free property. Smoking is not permitted anywhere on the property.
Pets: Pets are not allowed at most Club Wyndham or Ramada by Wyndham properties. Exceptions apply in the case of hearing, mobility and/or vision impaired guests, please advise at time of booking if this applies, or those staying in dog friendly designated units at designated resorts see here for more information.
Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more.
Grocery Service: available at selected resorts, click here to find out more.
General:
Does your reservation include an apartment move during your stay? The following guidelines apply:
To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.
Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to your check in to confirm your request.
Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable.
Club Wyndham South Pacific acknowledges the traditional custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to them, their culture and to the Elders past, present and emerging.
Want to learn more about creating a Customised vacation plan? Request to speak with a Holiday Specialist by filling out the form below.
Escape Form Here
Our Owner Services hours of operation have temporarily changed, as a result of staff absences due to isolation requirements of COVID-19. We will now close at 6pm Australian Eastern Standard Time so we can provide more support during the busier hours of the day.
If you have exhausted your annual Club housekeeping entitlement, you can proceed with your online reservation by selecting the ‘borrow housekeeping’ box prior to proceeding with your reservation.
If your reservation meets the minimum night requirements, a housekeeping token will be returned to your account the next business day. Alternatively you can call Owner Services to make the eligible booking using complimentary housekeeping.
Please note that Privileges complimentary housekeeping will only be awarded for an eligible stay once you have exhausted your annual Club housekeeping entitlement.
For more information please visit
https://clubwyndhamsp.com/activitieshub/changes-to-developer-benefits/